SHIPPING & RETURNS

SHIPPING

We understand that getting your purchases fast is important, therefore we strive to ship all orders as soon as possible.

Domestic Shipping:

We are able to ship anywhere in the United States via USPS. 

International Shipping:

At this time we are shipping worldwide. Carriers may vary depending on shipping destination. Please note that additional taxes or duties may be charged by the importing county. 

​​RETURN & EXCHANGE POLICY​

We strive to produce quality products for our customers. All products are inspected and hand packed by us. 

If you are not satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. Returns can be made within 30 days from the date of purchase.

Any product you return must be in the same condition you received it. Buyer is responsible for return shipping. 

To begin a return, contact us at info@otisinnovation.com with RETURN in the subject line.