SHIPPING & RETURNS
SHIPPING
We understand that getting your purchases fast is important, therefore we strive to ship all orders as soon as possible.
Domestic Shipping:
We are able to ship anywhere in the United States via USPS. Orders over $100 will be shipped free using USPS Ground Advantage. Priority and Priority Express shipping is also available for an additional cost.
International Shipping:
At this time we are shipping worldwide. Carriers and times may vary depending on shipping destination. Please note that additional taxes and/or fees may be charged by the importing county and/or shipping carrier. These charges are the responsibility of the buyer. Please contact the carrier you intend to use prior to purchasing for exact taxes and/or fees.
RETURN & EXCHANGE POLICY
We strive to produce quality products for our customers. All products are inspected and hand packed by us.
If you are not satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. Returns can be made within 30 days from the date of purchase.
Any product you return must be in the same condition you received it. Buyer is responsible for return shipping.
To begin a return, contact us at info@otisinnovation.com with RETURN in the subject line.